Q： I already have sensors from other manufacture installed; can I still use PDCare?
A: Yes, PDCare coordinates with the newest PD device which can be adapted with different sensors.
Q：I already have a complete PD monitoring system from other manufacture; can I still use PDCare without any modification/replacement (changing the PD device)?
A: No, there is communication protocol between PDCare and PD devices; therefore, PD devices must be replaced in order to adapt PDCare.
Q： What is the initial cost of adopting PDCare?
A: The user must cover the cable installation fee and computer equipment.
Q： Can I buyout the PD monitoring device meanwhile taking advantage of PDCare service?
A: Yes, the annual service fee is lower for users who buyout the PD monitoring devices.
Q： Is there a minimum contract duration?
A: No, but the longer the contract is, the better deal you can have.
Q： What if WAN is prohibited due to company policy, can I still use PDCare service?
A: Yes, there are two ways of using PDCare without WAN: 1. Export PD data and send it to PDCare service team through email. 2. Apply for on-site analysis service, and our engineer will perform an on-site signal interpretation and analysis periodically.